BRAC Agami and Digital Financial Engagement Among Women RMG Workers
Human-centered qualitative research examined digital financial practices, confidence, phone access, and service-use constraints among women RMG workers in Bangladesh.
[ APPLIED PRACTICE ]
Independent diagnostics for digital systems.
The UX Lab provides a structured engagement model to diagnose structural barriers, validate user performance, and govern accessibility compliance across regulated digital services.
Product UX Evaluation
Independent evaluation to identify usability, accessibility, and comprehension risks—providing prioritized evidence for redesign or launch decisions.
Usability Testing & Validation
Task-based validation with real participants to confirm behavioral completion rates and identify critical breakdowns in user flows.
Human-Centered Research
Field-grounded inquiry to identify adoption barriers and trust gaps, mitigating strategic ambiguity during product or service rollout.
UX Strategy & Design Advisory
Strategic guidance on product evolution based on empirical findings, ensuring improvements align with user needs and operational constraints.
[ CASE RECORDS ]
Evidence from recent UX Lab engagements.
Selected case records show how Userhub applies usability testing, human-centered research, and product evaluation in real project contexts.
Usability Study of WikiFunctions for Bangladeshi Developers
Moderated usability sessions examined workflow clarity, interface discoverability, and Bangla–English localization issues across prototype materials.
[ CAPABILITY BUILDING ]
Professional progression grounded in practice.
Userhub Institute translates methodological rigor into cohort-based learning. We establish the cognitive foundations and structural capabilities required to architect inclusive, human-centered systems.
Structured Programs
Curriculums mapped directly to real-world constraints, skipping generic theory in favor of empirical application.
Institutional Records
Permanent, fraud-resistant academic and alumni registries that provide durable signals of professional achievement.
[ SCHOLARLY PUBLISHING ]
Published research and evidence.
Open-access research, frameworks, and scholarly contributions spanning technology, design, education, services, wellbeing, sustainability, and society through a human-centered research orientation.
Featured Publication
WCAG 2.1 Audit of Bangladeshi E-Government Accessibility: A Maturity Model for Digital Inclusion
This study audits 47 Bangladeshi government e-services across 74 websites, evaluating 1,534 user-critical pages for WCAG 2.1 compliance using automated and manual methods. A total of 14,308 violations were identified, primarily affecting screen reader,…
[ INSTITUTIONAL UPDATES ]
Latest news from Userhub.
Announcements, milestones, publications, programs, and institutional communications from across Userhub.
Userhub Delivers Human-Centered Product Thinking Workshop for bKash Product & Technology Teams
Userhub delivered a two-day Human-Centered Product Thinking workshop for bKash Product & Technology professionals at Lakeshore Heights, Dhaka, on 8–9 August 2026.
Userhub Researchers Publish SAGE Study on Adolescent Mobile Media Use in Bangladesh
Userhub researchers have published a peer-reviewed article in Mobile Media & Communication, a SAGE journal, examining adolescent mobile media use,…
Userhub Adds UX Reference as a Public Knowledge System for Digital Service Concepts
Userhub has added UX Reference to its website as a public knowledge system for UX, human-centered design, accessibility, research, and…